Privacy Policy

When you contact us, request a property valuation, submit a property enquiry or use one of our website forms, we may collect personal information such as your name, email address, telephone number and information relating to your property or enquiry.

Depending on the service you request, we may also collect details such as a property address, postcode, property type, number of bedrooms, viewing preferences and any message or additional information you choose to provide.

We may also receive technical information about how our website is accessed, including browser, device and basic usage information where this is collected by our hosting, security or website service providers.

We use the personal information you provide to respond to enquiries, arrange property-related communication, process valuation requests and discuss our sales, lettings, room let, landlord and property management services.

We may also use information where reasonably necessary to operate, maintain, secure and improve our website and business services.

Where appropriate, personal information may also be used to maintain business records and comply with applicable legal or regulatory obligations.

If you submit an enquiry or valuation request, we may contact you by email or telephone regarding the request or service you have asked about.

We may also send an acknowledgement or confirmation email after you submit certain website forms.

We will not use information submitted through an enquiry for unrelated marketing unless we have an appropriate lawful basis or your consent where required.

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Administrative areas of our website are restricted and access controls are used to help protect information managed through our systems.

Although we take reasonable precautions, no website, server or online service can guarantee absolute security.

Our website may use essential cookies or similar technologies that are necessary for website functionality, performance and security.

If we introduce non-essential analytics, advertising or marketing cookies in the future, appropriate cookie information and consent controls should be provided where required.